Lane Xang Minerals Limited Company (LXML) operates the Sepon Gold and Copper Operation, located in Vilabouly District, Savannakhet Province, Lao PDR. We are committed to the development of Laos through our production of cooper and gold, whilst striving for business excellence throughout the business. In 2025, our planned production is 5,703 kg of Gold and 10,010 tonnes of Copper.

We are looking for highly motivated individuals to join us during the growth phase of our business and champion diversity through all stages of our recruitment.

In support of this growth, we are looking for Officer - IT (Onsite Support) to join our team to deliver on our growth plans, and be a part of this exciting future.

Reporting to Superintendent IT, the Officer - IT (Onsite Support) is responsible for providing onsite IT services support for Sepon mine site, Vientiane and Savannakhet office; including any remote support for Off-site LXML staffs if required. The role of the IT Support Officer is to ensure that all systems are available to meet planned business requirements, while ensuring cost effectiveness and compliance with LXML IT standard, policies, and procedures.

Key Responsibilities Include:

• Act as an onsite presence to address all IT related issues (fixed line, laptops, mobile phones and video conference systems) in a timely manner and undertake IT systems check as scheduled
• Assist staff with the installation, configuration and ongoing usability of desktop computers, peripheral equipment (e.g., printers) and software
• Ensure uptime for corporate networks, communication systems, and peripheral equipments
• Ensure all IT issues and cases are logged and regularly updated to reflect the current status
• Keep users up-to-date regarding the status of issues they have raised or any services disruptions that may impact their work
• Work with vendor support contacts to resolve technical problems and procure IT equipment (Desktops, Laptops, mobile phones etc)

Experience, Skills and Qualifications

• Recognised technical qualification in IT discipline with 2+ years of experience in desktop and network support services.
• Experience in supporting fixed line, laptops, mobile phones, and video conference systems.
• Experience in Cisco switching-routing configuration and Microsoft Active Directory.
• Excellent time management, customer services and problem-solving skills
• Previous work experience within a mining industry or international company is desirable.
• Ability to communicate effectively in Lao and English

An attractive salary package, including performance-based incentives and other benefits is on offer for this role.  This is a great opportunity to join an existing world class mining operation and contribute towards the ongoing development of the biggest and best mining company in the Lao PDR.

To join the next generations' global mining company, please submit your application online in either Word (.doc) or Adobe (.pdf) format online to Recruitment@LXML.LA. All applications will close 10 March 2025.

Only shortlisted candidates will be contacted for interview and your submitted documents will not be returned.

The candidates from Savannakhet province or nearby are encouraged to apply for this position

Phonsinuan Village, P.O. Box 4486, Vientiane, Lao PDR Tel: +856 21 268 200 NalaoVillage, Kaisone District, Savannakhet Tel: +856 41 212686